STRONG AND ACTIVE COLLABORATION CREATES GREAT VALUE FOR END CUSTOMERS
According to Robert Juul, technical manager at Filterteknik A/S, open dialogue and active sparring are the key to success with a supplier and partner. It has been a success with konfAir, so that together we create valuable filter solutions for the customers.
– Filterteknik is a retailer of all types of filters for air, dust, hydraulics, process filtration and ventilation. We are not a manufacturer which is why we need a partner like konfAir when we meet customers with special demands who cannot use a standard filter, explains technical manager Robert Juul.
konfAir and Filterteknik A/S have been partners for many years and have collaborated on many projects. Among the many examples of a strong collaboration is a project with a unique product for asphalt work:
– The project focuses on air filtration for a jet turbine. The machine is made with a turbine solution which runs at very high speed and high revs. This means that the incoming air in must be completely clean, says Robert Juul and adds:
– It is a unique product where there is no existing filter on the market that fits. Therefore, we need a partner with expertise in both material selection and manufacturing.
ACTIVE SPARRING FROM KONFAIR RESULTS IN A BETTER PRODUCT
After researching several options with other suppliers without finding the right solution, konfAir provided a solution:
– Christian (Alstrup, ed.) was proactive from the start and offered sparring on both material selection and how to solve the task technically, says the technical manager from Filterteknik A/S, before elaborating:
– We ended up with a two-step solution with two filters. It extends the life of the main filter. It is a price sensitive area, so it means a lot that the outer filter can be replaced cheaper and more often. It prolongs the lifespan of the main filter.
An inevitable topic in any development project is always price. Therefore, the right filter solution must take economic considerations into account:
– Initially, it gives a higher price, but in the long run it is cheaper in terms of operation and maintenance. The price is always interesting, but it is more important to find the right and overall economical solution, says Robert Juul from Filterteknik A/S, who also emphasizes the sustainable advantage of extending the life of the resources that are used.
– Our customer is very satisfied with the solution. They have created a new and quite extraordinary product in their industry and is now on a roll. The product sells and we have helped to create great value for them, concludes Robert Juul and admits a certain professional pride.
OPENNESS AND AWARENESS OF OPPORTUNITIES ARE IMPORTANT
According to Robert Juul, a good collaboration with a supplier can be defined by several parameters. But some core values stand out across multiple projects:
– It is important for us that we have an open dialogue where we can use each other as sparring partners. We come with technical knowledge, but we are also met with technical knowledge at konfAir. It is important to have in-depth knowledge of products and opportunities - and that they dare to recommend selected solutions and materials based on our finances and needs.
With several successful collaborative projects, it is also without a doubt that Robert Juul from Filterteknik A/S passes on his best recommendations:
– I would definitely recommend konfAir as a supplier. They are skilled, knowledgeable and good at finding solutions. They were also very flexible when the project was up and running. They could even 3D-print a prototype, so we quickly got started with the test phase and went on from there.
RISING DEMAND FOR DOCUMENTATION AND FLEXIBLE PRODUCTION
The development of the filter cartridge intended for food contact started due to a demand from, among others, Danish waterworks, with which Jesper Gindler and his colleagues in Prowelding have an ongoing dialogue. But in her work Marie Spanggaard Holm also clearly experiences the increasing demand for documentation and certificates:
– This is something that is generally felt across industries. It is definitely a subject that is getting more attention and more demands. Therefore, we have also ensured documentation of both our handling process and materials for the new filter cartridge. We work professionally with documentation in general. It includes certificates, data sheets and quality control.
At konfAir, we work not only to be innovative, but also flexible to meet our customers' wishes and needs:
– For us, it is important that the customer can get exactly the solution they need. And here the filter cartridge intended for food contact is a really good example of our flexible production, says Marie Spanggaard Holm from konfAir and continues:
– Our goal is not just to deliver a product. We want to help our customers help their customers. We offer a total solution where we provide knowledge in documentation and certificates. The customer does not have to worry about testing and documentation. Through a close relationship and dialogue, we guide our customers to the right solutions, so that they can focus on their own business strengths.
Do you want to know more?
Are you looking for a sparring partner in relation to filtration and ventilation, or do you have our next development project ready? Then we look forward to hearing from you. You are always welcome to call us at +45 97 13 71 33 or write to konfAir@konfAir.dk
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